Policies

Payment

We accept all major credit cards through Paypal. Paypal uses industry standard 128 bit encryption to ensure the privacy of your payment data during transmission. We do not store your credit card data or even see it during the payment process. You may also use your Paypal account. In some cases Paypal will require you to use your Paypal account, such as when your credit card is linked to your Paypal account.

 

Shipping

AllCitypaint.com is only able to calculate shipping charges to the contiguous (lower 48) United States. We cannot calculate shipping prices to any other region, such as: Hawaii, Alaska, FPOs, AFOs, other USA territories, or any other country through our website.

If your shipping address is in a location that we do not service through our website, please contact us for a custom shipping quote.

AllCitypaint.com calculates shipping prices by product category, according to the table below. If your order contains more than one type of product from this list of categories, your shipping charge will be for the most expensive applicable category only.

Beanie: $7 + $1 per additional beanie
Book / Magazine: $7 + $1 per additional book / magazine
Cap: $10 + $1 per additional cap
Marker: $3 + $1 per additional marker
Paint: $10 + $1 per additional can of paint
T Shirt: $7 + $1 per additional t shirt
Tip: $3 + $1 per additional tip

If shipping cannot be calculated according to this table due to an error or other circumstance, it will be calculated at the “fallback” rate, which is $10 + $1 per item. We reserve the right to cancel and refund orders at our own sole discretion.

Orders up to 70 lbs ship via FedEx Ground. Tracking Number Available upon request, please contact us to make a tracking request.

Please Note That Delivery Times Do Not Include Time To Process Or Produce Your Order. Delivery Times And Prices Are Approximate And Are Not Guaranteed.

If you have any additional questions or comments please contact us.

 

Returns / Exchanges / Refunds Policy:

We present the products on our website as accurately as possible. However, if you feel there is a discrepency between the item pictured and the item that you received, please contact us for customer service. We will evaluate your request and may arrange return shipping, exchange or store credit at our sole discretion.

 

Manufacturer’s Defects:

In the event of manufacturer’s defects, please contact us. We may arrange return shipping and the item(s) in question will be evaluated by our expert staff for defects and may be replaced, refunded or a store credit issued at our sole discretion. This policy does not cover standard wear and tear or damages caused by the user of the product.

 

Privacy Policy:

This policy describes how we protect your personal information and how we are constantly working on improving this policy.

1. We do not sell, rent or give away personal information to any third party.
2. We disclose limited personal contact information to verified requests by law enforcement.
3. You can access your account online and make any changes to your information to keep it up to date.
4. We will provide you with notice if our policy changes.
5. We use safe and secure technology to keep your information secure on allcitypaint.com

 

Terms of Use

Welcome to allcitypaint.com website (the “site”).

Use of Site
You represent and warrant that you are at least 18 years old or you’re visiting the site under the supervision of a parent or guardian. You also agree to be the account holder or have permission of the account holder to make a payment using paypal, visa, mastercard, american express or discover.

Reviews and Comments
Unless otherwise provided, anything submitted or posted on this site or is provided to us is treated as nonconfidential and nonproprietary as well as royalty free.

Intellectual Property
All text, graphics and images on this site belongs exclusively to AllCitypaint and is protected by U.S. and international copyright laws.

Typographical Errors
In the case of a product listed at an incorrect price or with incorrect information, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your card has already been charged and your order is canceled we will immediately issue a credit to your credit card in the full amount of the charge.

Applicable Law
This site is created and controlled by us in the State of New Mexico, USA. The laws of the State of New Mexico will govern these disclaimers, terms and conditions.

Disputes
Any dispute related to your visit to the Site or to any purchase through the Site shall be submitted to confidential arbitration in Albuquerque, New Mexico.

Severability
If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.

Our Address
Please send questions and comments to:

AllCitypaint / the LA Underground
2000 Central Ave SE
Albuquerque, NM  87106